Pet Cremations2026-02-27T14:53:39+10:00

Pet Cremation – Gold Coast and Brisbane

At Pet Haven, we deeply understand the unique and special bond you share with your furry family member. They’re not just pets but an integral part of your life, heart, and home.

We recognise the significance of celebrating and honoring their life when it’s time to say goodbye. We’re committed to providing your beloved companion a dignified and heartfelt farewell.

Our promise to you is simple but profound: the same exceptional care and high standards we uphold at our human crematoriums, Newhaven Funerals, will be extended to your cherished pet because we believe in celebrating every life with the respect and love it deserves.

Cost of Pet Cremation Services

The cost of pet cremation services varies depending on the weight of your pet. We offer a generic plastic urn which is included in the pricing below, however we have an vast selection of urns to choose from, including the ability to customise urns to make their memory last forever.

We offer transparent pricing with no hidden costs. Please Note: After hours fee of $440 applies outside of normal business hours between 5:00pm and 8:00am, and on weekends

Pocket Pet

Starts from (Incl Govt Levy)

$195.00

0-2kgs
Includes:
  • Transfer of pet into care (Business Hours, Local Area)

  • Cremation Fee

  • Cremation Certificate

  • Basic Urn

  • Ashes Available for Collection From Crematorium

Personalised Extras:
  • Custom Urns

Example’s Include:
  • Gunnea Pig

  • Bird

  • Small Lizard

Small Pet

Starts from (Incl Govt Levy)

$295.00

2-15kgs
Includes:
  • Transfer of pet into care (Business Hours, Local Area)

  • Cremation Fee

  • Cremation Certificate

  • Basic Urn

  • Ashes Available for Collection From Crematorium

Personalised Extras:
  • Custom Urns

Example’s Include:
  • Household Cats

  • Puppies

  • Snakes

Medium Pet

Starts from (Incl Govt Levy)

$350.00

16-30kgs
Includes:
  • Transfer of pet into care (Business Hours, Local Area)

  • Cremation Fee

  • Cremation Certificate

  • Basic Urn

  • Ashes Available for Collection From Crematorium

Personalised Extras:
  • Custom Urns

Example’s Include:
  • Border Collie

  • Kelpie

Large Pet

Starts from (Incl Govt Levy)

$395.00

31-45kgs
Includes:
  • Transfer of pet into care (Business Hours, Local Area)

  • Cremation Fee

  • Cremation Certificate

  • Basic Urn

  • Ashes Available for Collection From Crematorium

Personalised Extras:
  • Custom Urns

Example’s Include:
  • Greyhounds

  • German Shepard

X-Large Pet

Starts from (Incl Govt Levy)

$450.00

46kgs+
Includes:
  • Transfer of pet into care (Business Hours, Local Area)

  • Cremation Fee

  • Cremation Certificate

  • Basic Urn

  • Ashes Available for Collection From Crematorium

Personalised Extras:
  • Custom Urns

Example’s Include:
  • German Sheperds

  • English Mastiffs

Step By Step Guide To Pet Cremation

Losing a pet is a difficult time, and not knowing the process of what happens during the cremation process can make it even more upsetting. By understanding the process and knowing what options you have, you’ll be able to make a more informed decision through your grieving time. Here are the steps of pet cremation.

Step 1: Collecting Your Pet

If your pet has passed away at your vet, they will be able to give you the information about contacting a pet cremation centre. Whether the pet has passed away from an emergency at home or scheduled euthanasia, our caring staff will be able to guide you through their process of collecting your pet.

If your pet has passed away at your home, the same process applies, and our professional staff will be able to come to your home immediately.

Step 2: What Do I Need To Do?

Once your pet has been collected, the staff at our Pet Crematorium welcome you to be involved in the process as much or as little as you like. They will guide you through the process, and you can expect to be able to collect the ashes of your pet within 72 hours in normal circumstances. This time frame allows for the collection, the cremation, the cooling, the processing and placement in the selected urn and/or keepsake.

Step 3: Individual Pet Cremation

The cremation process will take place at our Stapylton Facilities.

Step 4: Special Requests

You can also have special requests granted. This could be something like removing something from your pet such as a special collar, a lock of hair for a keepsake, or even requesting a paw print of your pet to have framed later. Our team will not charge for this additional service. We welcome you to discuss any queries and/or concerns you may have.

Step 5: Pet Urns & Keepsakes

You may request to be onsite during the cremation, or you can be informed when the process is completed. Your pet’s ashes will go into a temporary urn until you have decided on the type of urn you’d like.

There is a large selection of different types of urns for pets available including: Biodegradable urns, Metal urns, Scatter tubes and Timber urns as well as a range of keepsake jewellery options.

When picking an urn, you’ll need to take into consideration: The weight & size of your pet, The design of your home or garden, Where you want to place the urn and Your budget.

Step 6: Scattering Your Pet’s Ashes

Once you’ve taken home your pet’s ashes in your urn, you can decide with your family if you’d like to scatter the ashes, keep them in the urn for a later date or keep them permanently in the urn. Some ideas of where to scatter the ashes could be a favourite bush trail, favourite beach or creek, favourite dog park, private gardens or even your backyard.

If you do decide on scattering ashes on private land, it is essential to get permission from the owner of private land or the Trust of Parks and Reserves or the local council for parks and beaches.

If you decide you or someone in your family may need grief support during this time, several resources can assist. The team at Pet Haven are available for contact 24/7 at 1800 789 567, and we can send out professional staff to your home or your vet immediately.

Pocket Pet
guinea pig sitting on log


They may only be small in stature, but our small pets are still a massive presence in our lives.

Dog Cremation


Losing a beloved dog is an emotional journey, a path filled with memories and a need for closure.

Cat Cremation
ginger and white cat lying in grass


Losing a cherished cat is a deeply personal loss, marked by quiet companionship, unconditional love.

Bird Cremation


Saying goodbye to a beloved bird can be unexpectedly heartbreaking, as their presence, song, and spirit leave a lasting imprint on your home and heart.

Reptile Cremation


Losing a beloved reptile can be deeply heartbreaking; their quiet bond and unique spirit leave a lasting imprint on your home and heart.

Individual Pet Cremation

At Pet Haven, we understand the deep bond you share with your pet. They’re family — and they deserve a farewell that reflects the love, care, and respect they gave you throughout their life.

We provide private, individual pet cremation services across the Gold Coast and Brisbane, ensuring your companion is cremated alone and their ashes are returned to you with dignity and care.

As part of Newhaven Funerals, our pet cremation services uphold the same exceptional standards trusted in our human crematoriums — because every life deserves to be honored.

Grief is Natural

Honour your pet with an urn of your choice or an array of keepsakes to make their memory last forever.

It’s a Process

Grief and mourning are a process, not an event. There is no specific timeframe for healing.

Everyone is Different

How long grief takes can differ from person to person. Your journey is unique to you.

Frequently Asked Questions

Can I have my pet cremated with their favourite toy or collar?2026-02-11T02:00:00+10:00

We always ask if you would like to keep the collar and other personal items or have them cremated with your beloved pet. This is a personal decision and there is no right or wrong answer. We are happy to accommodate your wishes, whatever you decide to do.

In some cases, it’s even possible to remove the metal collar fragments from the remains after cremation using a magnet. So even after cremation, you can still change your mind about how you want to manage the remains.

Is Pet Cremation Becoming More Popular?2026-02-11T02:00:00+10:00

Yes! Pet cremation is becoming more popular because it’s a way to honour your pet in a meaningful way and is much easier than having to bury or cremate them yourself. Cremation is a way of placing the remains of your pet in an urn or other container so that you can keep them in your home or scatter them somewhere meaningful.

What if I don’t want my bird’s ashes returned to me?2026-02-11T02:00:00+10:00

If you’d prefer not to have your pet’s ashes returned, they will be scattered in a dignified manner on your behalf. You can rest assured your pet’s remains and ashes will be treated with the utmost respect throughout their time under our care.

Do I need to seal the lid of the urn?2026-02-11T02:00:00+10:00

We supply your beloved pets’ remains in a sealed plastic bag, so there is no need to seal the urn as well.

However, if you are transferring the remains to separate keepsake urns, it may be necessary to seal the main urn once the bag has been opened. This will depend on the type of urn chosen.

We stock a large collection of urns, some of which have threaded lids. This type of urn is ideal because there is no need to seal them, even if the bag has been opened.

Why Are People Choosing Cremation?2026-02-11T02:00:00+10:00

There are many reasons why pet owners choose to have their pet’s remains cremated. Some people want to keep the ashes of their beloved pets close to them, while others feel that sending a beloved animal off into the afterlife with a traditional burial just doesn’t feel right.

The process is also much more environmentally friendly than traditional burial options like burying or embalming your pet’s body before placing it in the ground (which involves chemicals and other toxic materials).

Can I supply my own urn for the ashes?2026-02-11T02:00:00+10:00

If you have a preferred urn for the cremation, we can accommodate this as part of our service. Simply supply us with the urn and we will be happy to place your pet’s ashes in it for the same price as an individual cremation with a scatter box.

Why Choose Individual Pet Cremation?2026-02-18T07:56:35+10:00

The decision on what to do with your pet when they pass away is a highly individual choice. Some people like to bury their pet in their yard or another destination that meant something to both the pet and the owner.

At Pet haven Animal Cremation, we provide individual pet cremation for your dog or cats or any type of pet so that you can ensure that after the cremation process, you get to keep your pet forever in the form of a pet urn / keepsake.

Individual pet cremation also means that we can cremate your pet with their favourite toy to provide them forever comfort.

Testimonials

After my first experience here with having to put my 17 year old cat to sleep, I would now not go elsewhere in future and wouldn’t recommend anywhere/anyone else. Jane made us feel so at ease with the whole process. The professionalism of the home collection of our beloved pet was reassuring that we had made the right choice in choosing who to trust with such an emotional process. The affordable prices made it feel as though they genuinely want to help, rather than make money, which we extremely appreciated.
Response from the owner:Thank you, Holly, for your kind review and for trusting Pet Haven Brisbane - Stapylton during such a difficult time. Saying goodbye to a long-loved pet is never easy, and we’re glad Jane and our team could provide reassurance, professionalism, and compassionate care throughout the process. Your comments about our home collection service and affordable, transparent pricing truly mean a lot to us. Our focus is always on supporting families with dignity, care, and genuine compassion when it matters most.
3個月前貓貓意外離開了,因是晚上不知如何處理,迷惘之際幸運地找到了這裡,貓貓最後的棲息地,非常滿意她們的效率和服務,環境乾淨舒適👍🏼
Response from the owner:Thank you for taking the time to share your experience. We’re very sorry for the loss of your beloved cat and understand how distressing it can be, especially when it happens unexpectedly at night. We’re glad our team at Pet Haven Brisbane - Stapylton could support you with care, efficiency, and a clean, comforting environment. Your kind words mean a great deal to us, and we’re honoured to have helped provide a peaceful final resting place for your pet.
I cannot thank JANE more for her support, caring, and overall service. In a time that was so painful, Jane was so lovely and made the whole experience easier. Jane genually cares about your dog or pet. Much love Nathan and Jade x
Response from the owner:Thank you, Nathan, for your heartfelt review. We’re truly sorry for the loss of your beloved dog and appreciate you trusting Pet Haven Brisbane - Stapylton during such a difficult time. Jane’s genuine care, compassion, and dedication to every pet and family are at the heart of what we do, and your kind words mean a great deal to our team. We’re honoured to support families across Brisbane and Stapylton with respectful, caring pet cremation and after-care services. Sending our warmest thoughts to you and Jade.
Jane was very professional with everything thank you
Response from the owner:Hi Brad, Thanks for the kind words for Jane. We greatly appreciate the feedback for our work at Pethaven - Animal Cremations.
Jane made the experience really nice giving the circumstances highly recommended
Response from the owner:Thanks Ashley!
To say this year has been rough for us would be an understatement. We have lost our precious feathered and fur babies two at the beginning and one just last week. Jane was our saviour for all three completely understanding and helped us through the process and finding the right urn for all. All individual and personalities that could show through. So far we have used this company four times and with my love for my animals won't be the last time(although hopefully not for a while). Jane is very much an asset and I can't thank her enough for the wonderful service she provides. Many beautiful urns that don't look like urns and the care, always next level. Thank you again 💓
Response from the owner:Hi Trudy, thank you for your beautiful review. We're so sorry for the loss of your beloved pets and grateful you chose Pet Haven Brisbane for their cremation. Jane is truly dedicated to providing compassionate pet cremation services that honour every animal’s unique personality. We're glad the urns brought comfort and reflected their individuality. Your continued trust means the world to us.
Excellent service from first contact
Very professional and sincere
Amazing selection of urns
Very grateful for helping us in this sad time of the loss of our beautiful
Bella-Rose. Thankyou so much. Pet Haven staff.
Response from the owner:Dear Rhia, Thank you so much for your kind words during such a difficult time. We’re truly sorry for your loss of beautiful Bella-Rose. It means a great deal to know our team could provide comfort and care when you needed it most. We’re honoured to have been able to support you. Warm regards, The Pet Haven Team
Jane has looked after 3 of our furbies after they crossed the rainbow bridge. Her care and compassion has made the process very healing. Thank you Jane.
Response from the owner:Hi Alexandra, We greatly appreciate your review for Jane. I'm glad she was compassionate through the difficult process. Thanks
Absolutely wonderful, respectful, and understanding.
Asked if we could get some hair of our girl. when collecting it, it had been placed in a glass container with her name and charm on it was not expecting that but very much appreciated.
Thank you Jane
Response from the owner:Hi Kelly, Thank you very much for leaving a review for Jane and Pethaven. Cheers
Jane was very caring explaining the process of cremation to us… when time came to collect our dog, again Jane was there to help with her caring nature. I would totally recommend Pet Haven at Stapylton.
Response from the owner:Hi Denise, Thanks for taking the time to leave a review. I’m glad we could guide you through the cremation process. Cheers
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