How do I transfer my pet’s ashes to my new urn?

If your beloved pet has been cremated by us, we will transfer their cremated remains into your chosen urn for you.

If you have had your pet cremated elsewhere, their remains should have been supplied to you in a temporary urn. The remains themselves will be stored within this urn inside a sealed plastic bag.

Most people prefer to keep the remains in the bag and transfer them to their chosen urn. To do this, simply open the temporary urn, remove the plastic bag and place it in your new urn.

If you do not wish to keep the remains in the bag or wish to separate them into several keepsake urns, simply cut one corner of the plastic bag to create a small hole. Then pour the remains into your new urn or urns, through a funnel to prevent spillage.