There are a few different options available here. If the pet passed at home, you can bring them to us yourself – but we understand this can be traumatic. So our team can arrange the collection process for you. We will also share advice on what to do if your pet dies at home so that you can deal with the pain of losing your pet .

If your pet passed at a vet’s clinic, you will be able to choose what happens next and we can arrange to have your pet brought to us for cremation. To make this process simple, we will deal directly with the designated veterinary clinic for you.

Please don’t hesitate to reach out to us for any questions or concerns you may have. We are available 24/7 by calling 1800 789 567.