Nothing can prepare you for losing a beloved family member. Pets become cherished members of the family, and the time spent
with them is never enough. Although death is an inevitable part of life, it can be hard to accept at any age. Having a plan
in place for when the time comes can help.

Pet cremation
can be a cost effective option. When deciding on a crematorium, there are a few key things to consider so you feel confident
you are choosing the right provider.

Individual vs group cremation

Most crematoriums offer two types of services: group or individual cremation.

  • Group cremation is when multiple animals are cremated at the same time. In most cases, there is no guarantee the ashes
    returned (if returned) will be only your pet’s.
  • Individual cremation means your pet is cremated on their own, and you can receive your pet’s ashes after the process.

Pet Haven specialises in and only performs individual cremations, so you can feel reassured your pet’s remains will be returned
safely to you.

Visit our facility

A reputable crematorium should be happy to arrange an appointment so you can inspect the facility and better understand the
process. Visiting can help ease your mind, and it gives you the chance to ask questions in person.

Personal tours are encouraged at Pet Haven, and
our friendly staff are happy to take your calls and answer any pressing questions.

What pets can be cremated?

The most common pets cremated are dogs and cats, but pet cremation is also suitable for many small to medium sized pets,
including sheep, guinea pigs, birds, rats, lizards, llamas, and alpacas.

If you have a larger animal, such as a horse, check with your crematorium first, as you may need a specialised facility.

Keepsakes, urns, and other options

Deciding what you would like to do with your pet’s ashes is a personal choice, and it is often something to discuss with
your family.

Choosing a facility with a range of
keepsake and urn options
can make decisions a little easier. Some families prefer to scatter ashes somewhere meaningful, such as home, a favourite park,
or a favourite beach.

  • For scattering, you can use scattering tubes or a temporary urn until you choose a time and place.
  • For a more permanent option, you may prefer a display urn or keepsake jewellery that holds a small portion of ashes.
  • If you decide you do not want ashes returned, a reputable pet crematorium can scatter them on your behalf in a dignified manner.

Grief support

Planning the farewell and deciding what to do with ashes are important first steps. It can also help to consider what other
support a crematorium provides. Take time to research the care and service offered, because your family will be going through
a difficult period and you deserve peace of mind.

Pet Haven has a list of
helpful resources
and can recommend grief support networks in your local area to support you and your family through the grieving period.

Emergency pet care

Sometimes, if you have a sick or elderly pet, you may have time to prepare. However, emergencies can happen and loss can be
unexpected.

If your pet has needed urgent euthanasia or an accident has occurred, you may need information quickly. The
team at Pet Haven
is available 24/7 on 1800 789 567, and we can send professional staff to your home or your vet.

Reach out to Pet Haven

Without a plan, you may run the risk of making a rushed decision while you are grieving, and later wish you had more time to
consider your options.

Take the time to weigh up what feels right for you and your family. Being prepared can help you feel more supported when the
time comes.

Contact our caring team
to arrange a guided tour, or to support your family with the final arrangements of your pet’s farewell.