Our Experienced Team

Our Team

At Pet Haven, we are committed to providing trusted, compassionate pet cremation services across South East Queensland and northern New South Wales. Our reputation is built on a strong, values-driven culture that supports our dedicated team in delivering respectful, dignified care.

Every team member plays an important role in maintaining our high standards of pet aftercare, ensuring families receive genuine support, clear guidance, and personal attention. We value our staff for their professionalism, experience, and compassion in caring for pets and the families who love them.

Through a culture of excellence and respect, we continue to provide individual pet cremations and personalised aftercare services, honouring every pet with the dignity they deserve.

General Manager

Siobhan Britton

Siobhan joined the team in 2020 and is now the General Manager at Pet Haven, where she leads with compassion, professionalism, and care. With a background in social and psychological sciences, she brings a thoughtful and understanding approach to supporting families during difficult times. Outside of work, she enjoys spending time with her family and making the most of opportunities to travel, unwind, and recharge. Her empathetic nature and leadership make her a valued part of the Pet Haven team.

Pet Haven Staff - Jane
Administration Team

Jane Levin

Jane Levin has been with Pethaven for 9 years and is deeply committed to providing excellent customer service. With a background in retail, she brings valuable experience in client relations and service delivery. Jane plays a key role in managing the memorial gardens at Eco Memorial Park and Pet Cremations, ensuring families receive the care and respect they deserve. A passionate dog lover and a dedicated mother of three, Jane enjoys spending quality time with her family and her furry friends.

Administration Team

Danni Cole

Danni is a valued member of the Pet Haven team and has quickly become an important part of our daily operations. With many years of experience in Education, she brings a warm, compassionate, and genuinely caring approach to every family she supports. She is known for her calm presence, attention to detail, and ability to help create a reassuring experience for those we care for. Outside of work, she enjoys spending time with her five children and relaxing with creative projects like building Harry Potter Lego sets.

Our Core Values

We constantly strive to be Australia’s best animal cremation provider. This is achieved through the establishment of a great company culture that supports and enables staff to deliver the highest of customer service experiences.

01

Put People First

Take care of staff and suppliers. They will take care of our client families.

02

Go The Extra Step

Take actions that build lasting connections and loyalty.

03

Foster A Team Approach

Work calmly as a team across all areas of the company.

04

Solid Business Integrity

How we do business is as important as the business we do.

Speak With Our Team Today

Our experienced professionals are available 24/7 to assist you with any questions or immediate needs.

Available 24/7 for immediate assistance